Synchrony Private Label Return Policy

How do I return an item?

If you are not completely satisfied with your purchase for any reason, return the unused/unopened merchandise within 30 days of receipt for a refund. Please return items to the address below. Be sure to include a proof of purchase (packing slip, order confirmation, or receipt) with your return. Original Shipping & Handling charges are non-refundable.

 

  • Product must be returned within 30 days.
  • Packing Slip, Order Confirmation, or Receipt must be included with return.
  • Product must be unused.

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    Exceptions

    Custom Orders and clearance items are non-refundable. E-mail synchronyswag@theimaginegroup.com for details.

    Customer Support for Returns

    Our customer service representatives are available to answer your questions.

    Return Address:
    Synchrony c/o Classic
    1020 Derita Rd
    Suite A
    Concord, NC 28027

    Email: synchronyswag@theimaginegroup.com

    Hours of Operation: Monday - Friday, 8:00 a.m. - 5:00 p.m. EST.

    We appreciate your business and hope that you will visit Synchrony Private Label again in the near future.